What We Do
Maywood’s IBM Service Proposition
Maywood Software Solutions are experts in IBM. All our full-time employees have worked there, giving us more than 100 man-years of knowledge and experience of its vast structure. We understand IBM’s systems and procedures, and know exactly what to do to get issues resolved as quickly as possible.
There have been cases where Maywood has been able to fix a problem in a matter of weeks that a new customer has been unsuccessfully trying to resolve for years. No other IBM Business Partner can offer the same level of organisational know-how.
We can also offer greater continuity in your dealings with IBM: your account manager won’t change every year, as they might at IBM, and we can also be your single point of contact on both sides of the Atlantic!
Moreover, we have unrivalled technical expertise. With over two hundred customers – including some of the biggest companies in the UK – we’re always engaged on multiple projects, constantly expanding our knowledge of all IBM’s products. And when required, we can also summon IBM’s in-house technical expertise.
Best of all, almost all of our services are free of charge to our customers*. IBM reimburses Maywood for our services to you, and you pay us no more than if you bought directly from them. In fact we can almost always save you money.
Does this all sound too good to be true? A remarkable 80% of companies we meet with become customers. Why not call us today on 0845 054 0900 to find out why.
* This excludes some bespoke consultancy services, where we would always quote fully in advance.
IBM Software
We sell software licenses for the full range of IBM products in both the UK and USA. These are listed on the IBM Software page.
IBM Technical Support Contracts
We have a wealth of experience in selling and renewing IBM support contracts. If you're having difficulties with a renewal, we can resolve most problems within just 48 working hours.
For larger organisations with multiple contracts, perhaps across many sites or with different renewal dates, we can help consolidate these into a single support package with one renewal date.
Please call us on 0845 054 0900 to find out how we can help.
Consultancy Services
Maywood Software Solutions provides a comprehensive range of software consulting services.
Project Lifecycle Services: Technical pre-sales IT Architecture & Design Project Planning and Management Implementation Services (projects of any size involving multiple technologies, subject to scoping) Training Services (one to one up to small classroom, on-site or off-site, standard or tailored) Support Services (from simple system monitoring and remote helpdesk up to full 24x7 on-site)
Bespoke Services: System Inventory Audits System Health-checks/ Audits Security Audits/ Security Implementations Infrastructure Reviews Performance Optimisation/ Tuning Capacity Planning Systems Monitoring and Management
Please call us on 0845 054 0900 to find out how we can help.
Hardware & Other Products
In addition to the IBM product range, including Filenet, we are also accredited to sell products from Oracle, Microsoft, HP and Sun.